Return and Refund Policy

At icanhear.today, we want you to be completely satisfied with your purchase. If you are not happy with your hearing aid for any reason, we offer a hassle-free return and refund policy.

• You may return your hearing aid within 30 days of receiving it for a full refund or exchange.
• Items must be in their original condition, including all packaging, accessories, and documentation.
• We cannot accept returns on used, damaged, or personalized hearing aids unless they arrived defective.

1. Contact Us – Email icanhear.today@gmail.com or call [Your Phone Number] within 30 days of receiving your order.
2. Receive Return Instructions – Our team will provide you with a return authorization and shipping details.
3. Ship Your Item – Securely package the hearing aid and send it back using the instructions provided.
4. Processing Your Refund – Once we receive and inspect your return, a refund will be issued within 3 business days to your original payment method.

• Refunds will be processed back to your original payment method.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.
• If your refund is delayed, please check with your bank or payment provider before contacting us.

• If you’d like to exchange your hearing aid for a different model, let us know, and we will guide you through the process.
• Exchanges are subject to product availability.

• If your hearing aid arrives damaged or defective, contact us immediately.
• We will arrange a replacement at no additional cost to you.

For any questions or concerns, please reach out to our support team at icanhear.today@gmail.com.